Econet speed test
and connection help
Check your Econet mobile internet speed, find your balance and bundle codes, and work through a slow connection.
Check your Econet connection before you compare.
Measure download, upload, ping and jitter. Then use the calculators to understand what your result means.
Econet's network at a glance
Q1 2026. Subscriptions count active lines, not unique people.
Base station counts describe infrastructure. They do not rank speed or establish coverage at your address. Sources.
Why is my Econet internet slow?
Check your data balance first.
Use the balance or bundle menu below. An airtime balance and a data bundle balance are different. Confirm the bundle is still valid and covers the app you are using.
Compare 4G and your current signal.
Check your phone's network indicator. Move closer to a window or try another position, then repeat the test. A 4G or 5G icon does not guarantee a particular speed.
Try the same test at a quieter time.
Keep the device and location the same. If speeds improve away from busy hours, congestion may be part of the problem. Record the time, signal and result before contacting support.
Balance, bundles and recharge
Choose the action you need. Dial opens your device's phone app.
Buy bundles
*143#Data and voice, and what is left of them
Build your own bundle
*142#YoMix
Check your balance
*125#Load a recharge card
*123*Then the number off the card, then #
Add your voucher number, then #. This is a template, so Dial is unavailable.
Econet support
*111#Questions about Econet internet
Can I use this with Econet?
Yes. The speed test measures the connection you are using. Pause background transfers and note whether you are on mobile data, Wi-Fi or a wired connection.
Do these figures show Econet's average speed?
No. Subscriptions and base stations describe the network's size. Use a measured speed test to check your connection. A reliable provider comparison needs comparable measurements and a published method.
How do I report a recurring connection problem?
Record download and upload speeds, ping, test time, location and connection type. Contact Econet through its official support channels.